ShipOfficer · Account deletion
Delete your account
Two ways: inside the app, immediately; or by e-mail if you no longer have the app.
In the app (immediate)
- Open the Me tab.
- Under Close account, tap Delete account.
- Read what is deleted and what remains, enter your password and confirm.
- You are signed out on every device. Done.
By e-mail
Send an e-mail to info@zdeck.tech with the subject ShipOfficer account deletion, from the e-mail address of the account. The address is the proof of identity; no other information is needed. The account is deleted within seven days and you receive a confirmation.
What is deleted
- Every logbook entry: ship, crew list, port calls, declarations, medicines, cargo, persons, cash and temperature lines, last ports of call. Physically removed, not hidden.
- All sign-in tokens on all devices.
- Your name and e-mail on the account; the password becomes unusable and the account is closed.
What remains
- One audit line per deleted account: the date and the number of entries removed. It holds no name, e-mail or entry content.
- Backups made before the deletion, for up to 30 days, with restricted access; they are never restored into a live account.
Details: privacy policy. Questions: support.